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How do I Pay ?
Pay by Credit Card
Use our secure online checkout or place your order by phone: +27 21 683 0988
We accept Visa & MasterCard
Direct Deposit - Bank Transfer
Account Name: The Magic Shop
Account Number: 272 147 400
Standard Bank
Kromboom Branch
Branch Code: 026209
What Shipping Options do you Offer ?
All goods are dispatched using Speed Services Courier. This is a
counter to counter service offered by the SA Post Office. Most orders arrive
within 24 hours and are fully trackable. Visit
www.speedservices.co.za to track
your parcel online.
Placing Your First Order
Please don't feel discouraged if you're having difficulty placing your first
order with The Magic Shop. By following the steps below you should be able to
complete your checkout without any problems. If you continue to have difficulty
placing your order, please email us immediately (magicshop@collegeofmagic.com).
Step 1: Place the item or items you wish to purchase in your shopping cart.
To place an item in your cart, simply click the "add to cart" icon. You will
find the "add to cart" icon to the right of the picture of the product. Clicking
the "add to cart" icon once will take you to a page that displays the contents
of your shopping cart. The item that you have just added will be listed along
with any other items you have already added. At this point you have the
opportunity to adjust the quantity of your order by typing a different number in
the quantity field and clicking the "update" button.
To remove an item from your shopping cart simply mark the "remove" check box and
click "Update". At this point you can either continue shopping or proceed to
checkout.
Step 2: Proceed to checkout.
To proceed to checkout, simply click the "Checkout" button at the bottom of your
shopping cart, or click the green "Checkout" button that appears always at the
right side of your screen.
Step 3: Input your Account, Billing, and Shipping Information.
At this point returning customers are given the opportunity to Input their User
Name and Password. Don't worry about not having an account. You will create your
own Magic Shop account as you proceed through the checkout process. Just click
on the "click here to proceed with checkout" button. You will then be prompted
to enter your personal information. The fields marked with * are required.
Step 4: Select a shipping method.
Step 5: Select a method of payment.
Step 6: Click to place your order.
Is it safe to order online?
Yes. Transactions processed through The Magic Shop are safe. We use the
SSL (Secure Socket Layer) encryption standard which guarantees your security.
Can I return my item ?
We will be glad to replace any product with a manufacturer's defect or damage
incurred during shipping. Please contact us and we will arrange for replacement
of your item.
We stand behind the products we have chosen to carry. Our primary concern is
that our customers have access to fantastic magic with tremendous performance
value.
Please understand that we thrive on repeat and referral business. We only offer
products that we believe you will be completely satisfied with. We depend on
your satisfaction and will work with you to help you realize the performance
value of your purchase.
Can I get a refund ?
It is our policy not to offer refunds unless there is defect or damage. We have
this policy because we sell secrets, the value of which cannot be returned. We
provide comprehensive product descriptions and videos to help you make your
purchase decision carefully. If you have any queries, drop us a line - we are
here to help you !
How can I contact you ?
We welcome your questions, comments, and suggestions. Please write to us or call
us at your convenience.
Mailing Address:
PO Box 2481, Clareinch, Cape Town, South Africa
Physical Address:
College of Magic, 215 Lansdowne Road, Claremont, Cape Town, South Africa
Tel: +27 21 683 0988
Fax: +27 21 683 1970
Email:
magicshop@collegeofmagic.com
What are your opening hours ?
Monday to Friday 9 am to 5 pm
Saturdays 9 am to 1 pm
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